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Frequently Asked Questions
Frequently Asked Questions
Got a question?
We have got you covered. If you cannot find the answer below, reach us on WhatsApp at +65 8084 5269 or email admin@radiantedge-design.com and we will get back to you.
Getting StartedProducts and CustomisationOrders and PaymentDelivery and InstallationAfter-Sales Warranty and Maintenance
Do you have a showroom?
We do not have a showroom at this time. This is a deliberate choice to keep our overheads low and pass those savings directly to you. We are however planning to install a display set in our associate office showroom soon. Stay tuned for updates.
How do I get started?
Send us your enquiry via WhatsApp or through our contact form. Share your design ideas along with a floor plan and room dimensions, and we will study the brief, offer suggestions, and send you an official quotation for your review.
Do you provide a layout drawing and quotation?
Yes. We can provide a layout plan and 3D drawing of your cabinet modules to give you a clear picture before you commit. A refundable charge applies, which will be returned to you upon order confirmation and adherence to the payment terms.
Do you provide site measurement?
Yes. We arrange for our measurer to visit your site upon order confirmation and in line with the agreed payment terms.
Please note that before any site measurement takes place, all electrical points, water and gas piping, and other services that may affect the measurements must be completed. This avoids the need for a second visit and helps us confirm that the design works with your space as-built. A charge applies for repeat site measurements.
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